Tech Trust

Tech problems are a part of life, of course.  The recent problem at CrowdStrike that grounded airlines and prevented 911 from working and interfered with medical services is a scary thing.  The word “fragility” was used in the New York Times.  Please allow me this jeremiad.  I appreciate technology and what it can do for us.  I really do.  I can usually find a movie to watch online on a day off work.  I can navigate most places without a map (although recently when there was no 4G coverage, I was left lost for a little while).  What’s really scary, to me, is those who claim tech, and only tech, is our future.  I’m a simple guy with simple tastes.  I enjoy reading books and watching movies to stimulate my restless imagination.  Yet I’m constantly being told that I should read on a screen, not on paper.  And that artificial “intelligence” can—or worse—should run things.  What happens when the grid goes down?

Photo by Markus Spiske on Unsplash

I love art glass, but I’ve also broken quite a bit of it over the years because life is rough and tumble.  Some fragility is part of the attraction. For a while, when I was young, I was fascinated by card houses.  Constructing one that used an entire deck was not only a goal, but its own kind of art.  Sometimes the beauty of art inheres in its very fragility. The house of cards took skill, but someone slamming a door, or even walking into the room could bring it all down.  A trembling hand or a drop from a millimeter too high could spell the end of this particular installation.  But nobody died.  No worldwide travel plans were interrupted.  The consequences were minimal.

I don’t dislike computers.  It’s just that I think balance is desirable.  After work, which is pretty much all online these days, I tend to move away from the internet for the rest of the day.  I pick up a book, made of paper.  Sometimes I’ll watch some media, preferably on DVD.  I don’t miss VHS tapes, I assure you—although we still have quite a few of them, some of which contain media that has never been released either on disc or online.  I can’t watch them.  Oh, if I had the time, gumption, and cash I could purchase a player.  I’d have to buy some kind of adapter to connect it to the TV.  Is that a downgrade?  My understanding is that CrowdStrike’s problem was all caused by an upgrade.  I’ve known smaller catastrophes with upgrades, and they seem to come every couple of months now.  What’s to be done?  Maybe we should slow down a little and read a book.


Considering the Time

Does anybody else find the name “Office 365” ominous?  Perhaps I’ve been reading too much about Orwell, but the idea that work is waiting for you every single day of the year is worrisome.  The way people unthinkingly buy into technology is a way of being used.  Like Cassandra, however, I get the feeling I’m just talking to myself.  365 could simply mean it’s always available.  For me, however, the PC is symbolic of corporate America.  And corporate America wants everything thing you have, at least if it can be liquidated.  That includes your time.  Now that the weather’s improving I spend beautiful days sitting at a desk behind a screen.  Before I know it that beautiful day’s gone for good and I’ve not stepped outside once.  I’ve been 365ing.

An organization I know has a dysfunction.  It keeps trying to plaster on technological bandages to solve its problems.  Such bandages only pull the wounds open again when they’re yanked off.  It’s the latest thing, the new communication technology that “everyone will use.”  Only it never is.  It’s just one more app that I’ll have to learn and yet another way to invade my private time.  Time I might otherwise spend outdoors.  Look!  The sun is shining!  All day long the birds and bees fly by my windows, celebrating.  I’m sitting here scratching my head.  Yammer or Slack?  And who comes up with these stupid names?  And are they available 24/7?  Do they even take into account that human beings have to sleep?

Studies now show that people my age who routinely get less than six hours sleep a night have a greater risk of developing dementia in their seventies.  Yet Office 365 will be waiting even for them.  Those whose retirement funds were never as secure as they hoped or thought they were face a future at the Office.  It will be there, always waiting.  Like Winston my time comes at a cost.  It’s the chill, early hours of the day.  Even as I work on my personal writing (which is not even done in Word, thank you very much), I know that the Office—which now includes Teams and even holds my calendar in its icy electronic fingers—is waiting.  Perhaps, if it’s a weekend, I’ll be able to stave it off a bit.  Even if I can, however, it will be waiting 24/7, 365.  Only time outside those parameters can be called one’s own.


Ancient History

In the white heat of rhetoric, my word processor froze up. I don’t have much time for writing with my commuting schedule, so the full forty-five minutes lost between the typing of a letter “s” that apparently caused the meltdown and being able to access my text was lost in a prayer that my work hadn’t been lost. I remember the days when everyone used Microsoft Word and there was this joke going around about the Devil and Jesus being tested on their computer skills. I can’t remember the joke but I do recall the punchline: “Jesus saves!” So it was in those days that you had to hit “save” every few minutes or your work would be lost. Many laments could be loudly heard of students having lost an entire paper because they’d forgotten their prophylactic “save”s. I found that working on a Mac that such problems weren’t always so bad. But then, system upgrades became more frequent. Two programs that you needed open simultaneously, Word and Internet Explorer (called something else in those days, but I can’t remember what), were a sure recipe for mutually assured destruction. The memory required would freeze even an Apple to its core, and so the systems gurus made improvements and things got better.

Of course, those of us who’ve spend the Gross Domestic Product of a small country on Apple devices have been lulled to complacency. Over the years (since the fiasco of the original iMac) we’ve come to learn that Apple will save our work, and that crashes, while infrequent, will bring our files back onto the screen after recovery. You really don’t need to save since autosave is capable of being the messiah of all computer files. Then the gurus upgraded the system. For the past several months I can’t run a word processor and internet browser simultaneously on my computer without freezing up the system. Imagine my chagrin when, having less than an hour to write, copy, paste, and post my blog entry for the day, my word processor decides that it doesn’t recognize the letter “s.” Of course, Apple long ago stopped being compatible with Microsoft Word. Those of us who used both Macs and Word cheered when the two finally became compatible about a decade ago, but in the battle for computer supremacy, we no longer have that option. My Mac can open Word files and save documents as Word files, but it can’t run Word. Instead it runs word processors that don’t recognize that most rare of characters, the insidious “s.”

So I went to back up my files over the weekend. I keep some files on a memory stick (so called) because they take up a lot of space and I don’t use them that often. The memory stick failed in the middle of a save (doesn’t Jesus save anymore?) and I spent an entire Saturday trying to recover files that were already saved. According to some Christian traditions, once saved, always saved. You can’t be unsaved. After losing an enormous amount of work that equated to many hours of precious weekend time, I’m beginning to have my doubts about my faith. Using Pages, Apple’s version of Word, is sure to lead to a crash. This has been happening since at least September. I get systems upgrades more frequently than calls from telemarketers. I really don’t ask for much. I’ve got about an hour to get my writing done in the morning and I would really, really appreciate it if forty-five minutes of that hour weren’t taken up by Pages trying to recognize the letter “s.” After all, not even Jesus can save without it.

In the beginning was Word...

In the beginning was Word…