Tech Trust

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Tech problems are a part of life, of course.  The recent problem at CrowdStrike that grounded airlines and prevented 911 from working and interfered with medical services is a scary thing.  The word “fragility” was used in the New York Times.  Please allow me this jeremiad.  I appreciate technology and what it can do for us.  I really do.  I can usually find a movie to watch online on a day off work.  I can navigate most places without a map (although recently when there was no 4G coverage, I was left lost for a little while).  What’s really scary, to me, is those who claim tech, and only tech, is our future.  I’m a simple guy with simple tastes.  I enjoy reading books and watching movies to stimulate my restless imagination.  Yet I’m constantly being told that I should read on a screen, not on paper.  And that artificial “intelligence” can—or worse—should run things.  What happens when the grid goes down?

Photo by Markus Spiske on Unsplash

I love art glass, but I’ve also broken quite a bit of it over the years because life is rough and tumble.  Some fragility is part of the attraction. For a while, when I was young, I was fascinated by card houses.  Constructing one that used an entire deck was not only a goal, but its own kind of art.  Sometimes the beauty of art inheres in its very fragility. The house of cards took skill, but someone slamming a door, or even walking into the room could bring it all down.  A trembling hand or a drop from a millimeter too high could spell the end of this particular installation.  But nobody died.  No worldwide travel plans were interrupted.  The consequences were minimal.

I don’t dislike computers.  It’s just that I think balance is desirable.  After work, which is pretty much all online these days, I tend to move away from the internet for the rest of the day.  I pick up a book, made of paper.  Sometimes I’ll watch some media, preferably on DVD.  I don’t miss VHS tapes, I assure you—although we still have quite a few of them, some of which contain media that has never been released either on disc or online.  I can’t watch them.  Oh, if I had the time, gumption, and cash I could purchase a player.  I’d have to buy some kind of adapter to connect it to the TV.  Is that a downgrade?  My understanding is that CrowdStrike’s problem was all caused by an upgrade.  I’ve known smaller catastrophes with upgrades, and they seem to come every couple of months now.  What’s to be done?  Maybe we should slow down a little and read a book.

Too Fast

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In the Easy Reader book Hooray for Henry (available on Amazon for $768.57; that’s $12.60 per page), our eponymous protagonist Henry can’t win any of the events at the picnic games.  One of the refrains as he participates in the races is “faster, faster—too fast” (I may have got the punctuation wrong, but then I haven’t read the book for at least a couple of decades and I can’t afford a new one).  That story seems to have become a symbol for those of us mired in technology.  The rate of change is, as in Henry’s experience, too fast.  The other day I noticed an annoying warning on my laptop that claims I’m low on memory and that I have to close some applications.  What with all that tech requires of us these days I probably do have too many things open at once.  It pops up, however, when I have even just one application open.

A web search revealed this is probably a virus (something that used to be rare on Macs, but that was back in the day when things moved a little slower).  The steps for removing it were technical and appeared to be extremely time-consuming.  What I don’t have is time.  And it’s not just my rare time off work that’s too full.  On the job we’re constantly having to learn new software.  It doesn’t really matter what your line of work is, if it involves sitting behind a computer we’re constantly being told to learn new applications while trying to find time to do the jobs we’re paid to do.  There’s no question of which is the tail and which is the dog here.  With an economy driven largely by tech, because that’s where all the jobs are, you risk everything if you don’t upgrade (about every two weeks at present).

I’ve been writing a long time.  Decades.  Some of my earlier pieces are no longer openable because the software with which I wrote them has been upgraded to the point that it can’t read its own earlier writing.  To the prolific this presents a real problem.  I have, literally, thousands of pieces of writing.  I can’t upgrade every single one each time a new release comes out.  The older ones, it seems, are lost forever.  I used to print out every post on this blog.  Given that there are now even thousands of them, I eventually gave up.  I know that they will inevitably disappear into the fog some day.  For writers who’ve been discovered after their deaths this would be a Bradburian fate.  Or perhaps a Serlingesque twist.  The world realizes a writer had something important to say, but her or his writing can no longer be read because the tech is outdated.  Faster, faster—too fast.

During the Upgrade

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Maybe it’s happened to you.  You log onto your computer to find it sluggish, like a reptile before the sun comes up.  Thoughts are racing in your head and you want to get them down before they evaporate like dew.  Your screen shows you a spinning beachball or jumping hourglass while it prepares itself a cup of electronic coffee and you’re screaming “Hurry up already!”  I’m sure it’s because private networks, while not cheap, aren’t privileged the way military and big business networks are.  But still, I wonder about the robot uprising and I wonder if the solution for humankind isn’t going to be waiting until they upgrade (which, I’m pretty sure, is around 3 or 4 a.m., local time).  Catch them while they’re groggy.

I seem to be stuck in a pattern of awaking while my laptop’s asleep.  Some mornings I can barely get a response out of it before work rears its head.  And I reflect how utterly dependent we are upon it.  I now drive by GPS.  Sometimes it waits until too late before telling me to make the next left.  With traffic on the ground, you can’t always do that sudden swerve.  I imagine the GPS is chatting up Siri about maybe hooking up after I reach my destination.  It’s not that I think computers aren’t fast, it’s just that I know they’re not human.  Many of the things we do just don’t make sense.  Think Donald Trump and see if you can disagree.  We act irrationally, we change our minds, and some of us can’t stop waking up in the middle of the night, no matter how hard we try.

When the robots rise up against us, they will be logical.  They think in binary, but our thought process is shades of gray.  We can tell an apple from a tomato at a glance.  We understand the concept of essences, but we can’t adequately describe it.  Computers can generate life-like games, but they have to be programmed by faulty human units.  How do we survive?  Only by being human.  The other day I had a blog post bursting from my chest like an alien.  My computer seemed perplexed that I was awakening it at at the same time I do every day.  It wandered about like me trying to find my slippers in the dark.  My own cup of coffee had already been brewed and downed.  And I knew that when it caught up with me the inspiration would be gone.  The solution’s here, folks!  When the machines rise against us, strike while they’re upgrading!