Express

Full sentences.  They’re underrated.  If, like me, you receive many tersely-worded emails—an inevitable result of the txt generation—you make know that disoriented feeling of not knowing what’s being said.  Sure, in caveman grunt style, you get the gist, but what of the tone, the context, or the art of polite human conversation?  Some colleagues think me quaint for beginning each email with a greeting, followed by a body, and a closing.  I try to articulate the purpose of my communication using full sentences, often explaining why I’m asking.  Sometimes I ask questions.  Sometimes multiple questions.  When I get an answer answer stating just “Yes” am I to assume that’s to all of the questions?  What if one of them didn’t accept a “yes or no” answer?

Scientists often suggest that it’s our ability to communicate vocally that set us on a different evolutionary track from other animals.  Our large brains, we’re told, were to accommodate the complexities of speech and the abstract thought that followed it.  Seems a pity that now that we communicate constantly we seem to have lost the ability.  Well, not so much lost it as have allowed ourselves to be completely distracted.  I get busyness.  There are times when new emails arrive every few seconds and everyone wants an answer.  At those times I try to envision the half glasses and green eyeshades of a telegraph operator.  Dots and dashes and a good deal of waiting and still business got done.  And I wonder what this cryptic email before me, not even a full sentence, was meant to convey.

Cave-dwellers, I imagine, had some pretty vital information to communicate.  Things like, “I just saw a cave-bear go in there, I’d avoid that place if I were you,” or “Do you think that saber-tooth cat looks hungry?”  The more precision they could put on their grunts the better advantage they would have.  Syntax wasn’t invented for the fun of it.  And yet, here we are.  No time.  Full sentences might serve to avoid confusion and mistakes.  None of us would have these jobs had we not the ability to communicate.  Would you apply for a job using anything less than full sentences?  In our rush to be more efficient we create situations where more information will be required further down the line.  A pity.  If we’d only take the time.  You know.

Just the Fax

Like most people I have a cell phone.  If I use it to take a picture, I can send that photo any number of places with a tap, swipe, and tap.  It works that way with scanned documents as well.  Using a hand-held phone, I can scan important papers, convert them to PDFs, and send them via email, text, “AirDrop” (whatever that is), Facebook, Twitter, Instagram—you name it.  Except fax.  That I cannot do.  The other day a company wanted me to send them a document by fax.  Within seconds I had scanned it with my phone and was ready to send it, but instead experienced electronic constipation.  The company had no email; it had to come by fax.

Now, like most reasonably modern people, we have no fax machine at home.  We still have some in the office in New York, but they are clunky, noisy, and seldom actually work.  The technology to receive documents has improved beyond the photostatic smear that facsimiles represent.  I worked for a company where the warehouse insisted on orders by fax.  You’d fax them the order and wait for the phone to ring.  They couldn’t read the fax and you had to tell them what it said.  Well, this particular company I was dealing with wanted a fax.  I downloaded two or three “free” fax apps.  They suspiciously wanted my credit card info.  Besides, if you send more than one page they wanted at least ten bucks for a “package” deal.  I had to send a three-page document.  I checked to see if my laptop could do it.  The manufacturer’s website said it could, but the menu option it told me about didn’t appear.  Who insists on faxes any more?

This is the dilemma of mixed technologies.  It’s like those movies where the streets of some exotic city are filled with rickshaws, cars, bicycles, and pedestrians.  The fax, in this analogy, is the pedestrian.  My mother doesn’t have email, let alone the capability to text (or fax).  Ours is a telephone relationship.  Yet in my hand I hold a device that can send this document anywhere in the world with a tap, swipe, and tap.  I recall my first trip to Jerusalem where hand-drawn carts, cars, and yes, camels, shared the streets.  This was in the days before the internet.  To contact home even by telephone was cumbersome and costly.  Yet somehow we survived.  I’d arranged the trip utilizing a travel agency and funded it by a letter-writing campaign.  The Ektachrome slides I took are now a pain to look at because technology has so improved our lives.  Unless, of course, you need to send a fax.  Delivery by camel can at least be arranged via the internet.