Building Trust

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Photo by Marek Piwnicki on Unsplash

Perhaps the most insidious aspect of the Trump presidency was the four years of eroding trust.  People, it seems to me, no longer trust each other.  I’ve noticed it most since the reign of a pathological liar.  It’s kind of like a nation of children of alcoholic parents—trust is a real struggle.  I regularly deal with academics.  Now, critical thinking tends to make a person skeptical, at least to a degree, but it seems to me people would trust a very old, highly regarded institution.  Lately I’ve noticed that trust eroding in various ways, and that puzzles me.  If we can’t trust those who’ve done the heavy lifting of keeping a solid reputation for centuries, well, who can you trust?  It’s a real dilemma.  Maybe it’s because we had four years of equating “my opinion at the moment” with “facts.”  The damage will take many years to repair.

The basic way that civilization works is with trust.  We tend not to pay our money for something unless we believe it’s worth what we’re spending.  Skepticism, in appropriate measure, is a good thing.  So is trust.  One way that I often see this is in the hiring of contract managers.  Yes, there is such a thing!  Many younger academics now hire companies to make sure the publishing contracts they sign aren’t cheating them.  When I was in academia you simply went by the reputation of a publisher.  Everyone knew who had a good reputation because of, well, their reputation.  What a publisher represented was well known and respected for what it was.  Perhaps I’m mistaking the desire for personal advantage for lack of trust.

Companies sometimes engage in trust-building exercises.  Getting beyond someone’s politics to the person beneath seems to be a dying art.  Deep divisions are difficult to achieve when people trust one another.  Consider the anti-vaxxers who are now feeding the delta-variation of Covid-19.  They’ve been taught not to trust the scientists and officials who offer a way to ending this pandemic.  For free.  They even don’t believe the post-presidential interview with Trump where he encouraged (far too late) his followers to get vaccinated.  Trust has to be built slowly.  Over centuries sometimes.  One man’s selfishness tore down the modicum of trust that had been slowly growing since the 1860s.  Now uninformed skeptics think critical race theory is some kind of plot.  Trust isn’t a bad thing.  It is the only way to move forward.  Trust me on this.

I Swear

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The ongoing political fiasco of our nation (and within several states as well), raises a very basic issue.  We trust our legislators to do what we pay them to do (they’re our employees) because they take an oath to uphold the Constitution.  Problem is, liars don’t keep their word.  When an elected official opts to lie pathologically rather than to tell the truth, how can we expect him (or her) to uphold an oath they took?  Doesn’t lying behavior suggest that they were lying when they took that oath?  A hand on the Bible means nothing if you don’t suppose God is waiting with a lightning bolt in the metaphorical Heaven described, none too clearly, in the Good Book.  This is the greatest crisis a democracy can possibly face—lying leaders.

This isn’t just alarmist talk.  Societies—even capitalistic ones—rely on a great deal of trust.  Those who don’t mean what they say end up on the business end of the Better Business Bureau, or fail to stay solvent.  There are laws that ensure you are protected if someone sells you a false bill of goods.  What then, if the highest office in the land is occupied by someone who can’t be trusted?  Instead of appealing to the rule of law to set such a person on the right path, the Republican (Church) Party has decided that lying is now a commandment.  I may be lying, but how can you tell?  If no one has the backbone to stand up and declare that the whole system has toppled, what can a nation do?  An even more worrisome fact is that there’s no going back once this has happened.  The Republican Church has instilled this behavior for three years and is showing no sign of repentance.

Oaths were taken very seriously in the world of the Bible.  Violating one (lying intentionally) was considered the surest way to arouse God’s anger.  Ironically the Republican Church, which claims to be biblically based, is, according to its own Scripture, angering God.  I often consider myself a cynic, but my cynicism falls far short of this.  Psychological studies have demonstrated that the average person is reluctant to outright lie when the idea of God is introduced into conversation.  God’s Own Party, however, has inured itself to that minor phobia.  The Good Book, after all, says God’s the father of lies, right?  If they’d bother to open that book they’re thumping, I think they’d discover that that is truthfully the worst kind of blasphemy a human can utter.

Time Killer

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The internet, while it’s no longer free, still at least offers many opportunities to connect. No matter what your obscure passion, you’ll find others who share it online. In my own little shadowy corner of the web, I’m keenly aware of the time requested of others. When you stick a piece of writing in front of someone’s face, you’re demanding a real commodity of them—their time. I keep the vast majority of my posts here under 500 words. Google will now tell you how long it’ll take to read my musings, so I won’t even ask 15 minutes of your time. Others, however, don’t always get the message.

The internet has also granted those who write copiously the ability to send long messages to complete strangers. People I don’t know find my name and send me lengthy emails, perhaps supposing an editor simply chooses material at random to publish. I even get requests on LinkedIn that begin with “Seeking representation.” I’m not an agent, and I’ve had a great deal of trouble finding one to represent my own fiction. Those who know me sometimes ask why I don’t write something longer (I do—my third book is on its way), but the fact is I respect your time far too much. My thoughts about religion in modern life ask only a few moments of your time to think, I hope, about matters profound and important. Then click off to another site. Besides, this blog contains well over a million words by now, and that is plenty long.

I try to read every email from an actual human. I also read about 100 books a year, not including those I read all day long at work. My world is made of words. I do not, however, have unlimited time. Sadly, when I walk into a bookstore I often look at how thick a book is. How much of my time is an author demanding? Don’t get me wrong, there are plenty of books with a weight problem on my shelves, many of them read from cover to cover. Still, they’re asking for my trust. Trust that the time spent won’t have been wasted. The web is a great place to kill time. It’s also a place, occasionally, to pause and reflect. This blog is no super-site with myriad hits every day, but it’s a place that makes little demand of your time. And it is my sincerest hope, dear reader, that time spent here is never simply killed.